How does Comfy Workers Minimise the Risks of Late Payments?

Modified on Thu, 4 Apr at 4:09 PM

Comfy Workers has specific security procedures in place to minimise late payment risks for our hosts. These include:

Qualifying our clients prior to accepting their inquiry for accommodation
Carrying out credit checks on companies to ensure their suitability for collaboration
Obtaining a safety deposit from all our clients when the booking is confirmed

Our policy requires upfront payment for all bookings of one month or less, and monthly payments for longer bookings.

Hosts choose a cancellation policy at offer stage to mitigate risks on larger bookings too.

What happens if payment is not made?

If payment is still not made by the final day due, we will re-attempt to get payment, but failing that we will cancel the booking, with immediate effect, any residing guests will be asked to leave the property straight away. The cancellation policy will then be enforced, and we will begin legal proceedings to collect any monies owed following a final demand.

Please note, this is a worst case scenario and an extremely rare situation to find ourselves in. We do everything in our power to reduce the risks of this occurring and to protect the value of our bookings.