How is a booking confirmed?

Modified on Thu, 04 Apr 2024 at 03:37 PM

Once a client has selected your property, a member of the sales team will call you to double check your availability. Subject to all being ok the client will be asked for confirm the booking. Following this you will also receive an email asking you to confirm the booking. 

You will need to log into our account to confirm the booking. Once logged in to your dashboard, select Inquiries tab at the top of the page and then select awaiting confirmation tab, this will show all offers which are awaiting your confirmation, click Confirm Booking

Once in the booking you need to complete the fields on the right hand side : 

If you are a registered company, complete the below fields, the Company Legal Name is what you are registered under at Companies House, here you can start to type the company name or company number and it will suggest a matching profiles, you must select the profile from the options, rather than continue to free type : 

If you are not a registered company, tick the box and free type your company details in

In the next box your bank details currently uploaded will be displayed so you can double check the details and update if needed. 

Finally you need to enter your name, signature, double check the pricing before you click Confirm Booking :

By confirming a booking you agree to the terms and conditions, you can access a copy of them by clicking on the link should you wish to review prior to confirmation. Only once both partied have confirmed the booking via the system is a classed as confirmed booking and agreements created. 

This booking will now move from your inquiries to bookings. 

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