How to report an emergency

Modified on Thu, 19 Sep at 11:04 AM

While we do mainly operate within office hours of 9.00am - 5.00pm where you can contact us by phone, text or email, we do also have an out of hours text service available to cover evenings and weekends for any emergencies. 


The number to TEXT outside of office hours is 07782 507 365. 


PLEASE NOTE this is not 24 hours service and also does not accept images. 


Likewise, we need to be able to report any emergencies to you as the host of a booking, therefore please ensure under your profile, that you complete the emergency details section (shown below).  Please provide the best contact details for out of hours emergencies for your company. Ideally this would be a second contact where possible, to give us a minimum of two points of contact for each host. It is vital that we have the ability to contact you in emergencies to ensure swift resolution. 



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