How to Check the Status of your Offer

Modified on Fri, 02 Jun 2023 at 03:29 PM

When an inquiry is submitted, all hosts within that location will be notified, and invited to tender for that particular booking. Once we receive your offer, please bear with us while we work on this inquiry. All offers are collated and shortlisted to our clients for them to make a decision on which properties they would like to book. Please note that nothing will ever get booked without your confirmation. Once a client has confirmed what property they would like to move forward with, we will contact that host to check it is still available. 

As soon as we have confirmation the property is still available, the client can accept the offer via our platform, and in turn the host will receive a notification to confirm on their side too. 

How to Check the Status?

We would love to be able to provide feedback to all hosts that have made an offer on an inquiry, but unfortunately sometimes this is just not feasible. We endeavour to get a booking closed as soon as possible, however sometimes, depending on the company or the value of the booking, it may take a little longer to do so. With this in mind, we kindly ask hosts to keep an eye on their dashboard to check the status of an inquiry. We will usually be in touch via phone or email if our client is showing interest in your offer to speak with you in further detail. 

To find the status of an offer you have placed please log into your account and click on Inquiries, once you are in this section on the right hand side there is a column that says 'Status'. 

The below explains what each Status means: 

Open - This is an inquiry you have not made an offer on yet but is still active

Offered - This means you have made an offer on this inquiry and it is still active

Confirmed - This is a confirmed booking with you as the Host

Unsuccessful - Your offer was unsuccessful 

At present we are exploring other avenues in which we an keep our hosts updated, so please keep you eyes peeled for further details. 

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