Overview - How Does it Work?

Our clients submit inquiries either via our platform or through our sales team, including key details like:

• Location

• Budget per person per night

• Number of guests

• Bedroom sharing preferences (not bed sharing)

• Stay duration

• Parking needs

• Max travel distance
  
  

These inquiries are sent to hosts based on property location and size. You’ll receive an email with a brief overview, however you will need to log in to your account to see full details of the inquiry and submit any offers.

Note: You may receive inquiries for more guests than your property can accommodate. Please still make an offer based on the number you can accomodate per house as bigger groups often need to be split across multiple properties.

If you’re available, simply submit your offer through the platform. Our team will shortlist suitable offers and share them with the client for review.

If you do not have any properties available, you can either mark the inquiry as "no availability" or simply leave it, the inquiry will expire after the check in date passes or once it has booked with another host.  

Tracking Inquiries:

In your account under the Inquiries tab, you can filter by status:

• All – All inquiries you've received

• Awaiting Confirmation – Your offer was selected by our client and is awaiting your confirmation

• Awaiting Offers – Live inquiries needing your response

• Offer Made – Offers you’ve submitted, pending client decision

• Expired – Client booked elsewhere or no longer needs accommodation

If your availability changes (e.g. due to bookings from other platforms), please update us as soon as possible.

If our client wishes to proceed with making a confirmed booking, our sales team will confirm availability with you before they proceed. The inquiry status will also update automatically in the dashboard.

Note: Response times vary. Some clients require internal approvals before confirming a booking. Please check your inquiry dashboard regularly for updates, as we cannot offer phone updates or notify every host if unsuccessful.