Clients submit inquiries either via our platform or through our sales team, including key details like:
Location
Budget per person per night
Number of guests
Bedroom sharing preferences (not bed sharing)
Stay duration
Parking needs
Max travel distance
These inquiries are sent to hosts based on property location and size. You’ll receive an email with a brief overview, please log in to your account to see full details and submit offers.
Note: You may receive inquiries for more guests than your property can accommodate. Please still make an offer based on the number you can host as bigger groups often need to be split across multiple properties.
If you’re available, simply submit your offer through the platform. Our team will shortlist suitable offers and share them with the client for review.
Tracking Inquiries:
In your account under the Inquiries tab, you can filter by status:
All – All inquiries you've received
Awaiting Confirmation – Your offer was selected, awaiting your confirmation
Awaiting Offers – Live inquiries needing your response
Offer Made – Offers you’ve submitted, pending client decision
Expired – Client booked elsewhere or no longer needs accommodation
If your availability changes (e.g., due to bookings from other platforms), please update us.
If selected, our sales team will confirm availability with you and proceed to book. The inquiry status will also update automatically.
Note: Response times vary. Some clients require internal approvals before confirming a booking. Please check your inquiry dashboard regularly for updates, as we cannot offer phone updates or notify every host if unsuccessful.
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