Overview - How Does it Work?

1. Location
2. Budget pppn
3. How many guests
4. Can they share bedrooms (not beds)
5. Stay duration
6. Parking requirements
7. Max travelling distance 

Our sales team will then send the inquiry out via our platform, which will notify hosts based on their properties proximity to the inquiry. You will also recieve a notification via email giving a brief overview, however you will need to log into our platform to view all the details of the inquiry. 

Please note - inquiries are currently sent out to hosts based on location only at present and not property size or facilities. Therefore you may receive inquiries which are for larger numbers than you can accommodate.  

When a host receives notification of an inquiry, we are inviting them to make an offer, subject to availability. If a host is able to accommodate a potential inquiry, they can submit their all inclusive offer at this stage, which must include the nightly rate plus any VAT, commissions & cleaning costs. All offers received are reviewed by our team, a shortlist is created (in case any offers submitted do not fit the criteria), and this shortlist is sent to our client to review. 

Hosts are then able to keep a track on the progress of the inquiry by logging into their account and going to the inquiry tab located at the top of the page. Here you can filter your inquiries into various stages : 

All - shows all inquiries and their current status 

Awaiting offers - inquiry is live and awaiting you to submit an offer or mark as unavailable. 

Offer Made - inquiries which you have submitted offers for already and remain live and awaiting client decision. 

Awaiting confirmation - your offer has been selected and we are awaiting you to confirm the booking

Expired - this indicates our client has chosen to book with a different host , or they no longer need the accommodation. 

We appreciate that many of our hosts also advertise their properties on "instant book" platforms such as Airbnb and Booking.com, so if at any point your availability changes please just let us know. 

If you are successful, our sales team will be in direct contact with you to get the booking confirmed. The inquiry status on our platform will also update should you be unsuccessful. 

Please note - waiting times from the point of an offer can vary from client to client. Comfy Workers aim to get things confirmed as soon as possible, however depending on the type of client, there could be one or two people that need to "sign off" a booking. Please keep in mind when awaiting feedback, and keep checking your inquiry status for live updates. We are unable to personally notify each host if they are unsuccessful. 

Please check out our other articles, should you want more information on a specific topic from pricing to our offer process we have all this and much more covered to ensure you can find all the answers you need in one place.